In the future while being consistent with the past, IHC will continue to focus on delivering the highest level of service to support the healthcare industry. From the beginning, IHC understood that to provide value in support of a complete process, one must have proficient domain and process expertise across a cornacopia of interrelated processes that make up the big picture. Though there is great commonality in many tasks and processes across each healthcare specialty, the apex of that value is having the deep domain expertise in the client's specialty.
IHC does not strive to be the biggest…but to be the best. The organization of choice for both the healthcare entity as well as the employee. We aspire to be sought after as the most trusted name for Revenue Cycle Management support services in healthcare. We have a highly collaborative governance model ensures, our clients will never have an impression of "loss of control" but rather, a natural extension of their operations.
An IHC client will not be willing to sacrifice superior quality for the appeal of a lower price. For this reason, IHC will hire the best, continue to enhance their skills through additional training and instruct them with domain knowledge. IHC's methodology will be infused into every process supporting our clients' operations. IHC will continue to invest in the latest technology and ensure our operations have more than adequate redundancies as well as a business continuity plan is in place.
IHC will pursue new markets and geographies, continuously looking for new opportunities to bring higher value to our clients at competitive prices.